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Luxury Destination Travel Agents
The Dominican Republic is rapidly becoming the top “go to” destination throughout the Caribbean. Your clients are undoubtedly seeking the very best in luxury vacation accommodations. We value and highly respect the contributions of professional travel agents and tour operators to help these clients know of and access our luxury resorts and residences. We gladly pay commissions to travel agents for their assistance in presenting and renting our luxury residence to their clientele.
You can also contact us today to check availability, obtain unbranded collateral materials and/or current pricing on our property or to check something special for your VIP clients.
General Travel Agent Information
The following information has been created specifically for Luxury Travel Agents to provide additional guidance in planning their clients travel here. Please also visit our Frequently Asked Questions page. If you have additional needs for your clients, please contact us and we will tell you what we can do to help.
Documents Needed
All guests of Villa Castellamonte are required to execute a rental agreement between themselves and the management company of the villa. Samples available upon request.
Valid international passport or equivalent international identity document. A US $10 (cash only) tourist card/tourism tax must be purchased at the port of entry.
Travel visas and tourist cards are not required for citizens of Argentina, Ecuador, Iceland, Israel, Japan, Liechtenstein, Peru, South Korean and Uruguay.
Airports & Codes
| City | Airport Name | IATA Code | Customs | Runway | IFR | Length |
|---|---|---|---|---|---|---|
| Barahona | Maria Montez Int'l | BRX | Yes | Paved | Yes | 9800 ft. |
| Higuey | Punta Cana Int'l | PUJ | Yes | Paved | Yes | 10100 ft. |
| La Romana | La Romana Int'l | LRM | Yes | Paved | Yes | 6500 ft. |
| Puerto Plata* | Gregorio Luperon Int'l | POP | Yes | Paved | Yes | 10100 ft. |
| Samana | El Portillo | EPS | Yes | Paved | No | 2900 ft. |
| El Catey * | Samana Int'l | AZS | Yes | Paved | Yes | 9843 ft. |
| Santiago | Cibao Int'l | STI | Yes | Paved | Yes | 5000 ft. |
| Santo Domingo | Las Americas Int'l | SDQ | Yes | Paved | Yes | 11000 ft. |
| Note: this information is provided as a courtesy and should not be considered definitive or a replacement for official information. | ||||||
Driving Distances
| Airport | Cabrera |
|---|---|
| El Catey (AZS) | 45 mins |
| Puerto Plata (POP) | 90 mins |
| Santo Domingo (SDQ) | 2 hrs |
| Santiago (STI) | 2.5 hrs |
| Punta Cana (PUJ) | 8 hrs |
Ground Transportation
We will help arrange taxi ground transportation to / from the villa and while guests are in residence. We recommend using the taxi services so your guests do not have to worry about directions, language issues, fuel, insurance or driving in this country. However, car rentals are available in the local area if they are requested.
Cancellations
Once reservations have been confirmed, all monies are committed to the rental and no refunds are available. Cancellations by your client greater than seventy (70) days prior to their arrival are subject to an administrative fee of thirty-five percent (35%) of the total rental charge, then remaining funds will be returned. Reservations cancelled by your client after that date shall be completely non-refundable and all holiday bookings are non-refundable at the time of the deposit unless a successful rebooking is achieved. Changes made to any reservation are subject to a change fee of USD $100. In all respects, one hundred percent (100%) of any security deposit shall be refunded upon any cancellation prior to arrival.
Childcare Services
We can arrange informal childcare services (baby-sitting) upon request with a typical fee of approximately $5 US per hour.
Emergencies
Cabrera has a very efficient trauma clinic to handle serious emergencies and 20 minutes away is a hospital in the town of Nagua. Very advanced medical facilities are available in Santo Domingo and Santiago as well. If your clients have any known medical issues, we should be made aware of them prior to their arrival.
Security
Villa Castellamonte is within a secure, gated and patrolled community and the villa has its own security team as well to ensure client privacy. Each bedroom has a safe that is a strong container with keypad entry the guests can set themselves to protect any valuables.
Electricity
Electricity in the villa is 60Hz / 120v with plugs identical to North America.
Internet
Free high-speed, wireless internet is provided in the villa. Also included is a Windows-based netbook computer.
Telephone
The telephone of the villa is +1-809-589-8106 and is answered by villa staff from 7am to 10pm daily. The villa also has a free Internet-based Skype telephone for client use (incoming and outgoing).
Water
The Dominican Republic public water system does not treat the public water supply. Therefore, the water available from the faucets in the villa is not drinkable but is treated to be used for showers and other traditional use. Bottled water is provided free of charge in every bedroom for brushing of teeth, drinking or any other potable need.
Commissions for Travel Agents Only
We enjoy working with travel agents and agencies from around the globe to provide their clients with an unparallelled vacation experience. Our commission rate to registered agents is twenty percent (20%) of the villa rental rate. Commission is paid immediately upon confirmed booking as a portion of the deposit paid by the client.
We also offer various incentives and spiffs to travel agents so we encourage you to remain in contact with us so you are aware of the opportunities. These incentives include iPad giveaways, free trips and higher commissions just to name a few.
To qualify, please subscribe to the mailing list above and include your CLIA/ARC/IATA # where indicated. You can also download our unbranded (i.e. no contact information) brochures here, designed specifically so you can share with your clients and not lose customer control.
